Property Management

We use in-house, qualified photographers to ensure we obtain the best shots possible for your home, complete with an interactive floor plan which is available exclusively to view and download from the internet.

We subscribe to all the main property portals including Right move, Prime Location, Zoopla and Find a property as well as Gumtree and many other advertising websites to ensure we reach as many potential tenants as possible.

Given your guidelines, we will work towards presenting the most suitable tenants to you. You can happily meet with any prospective client before any decision is made.

We pride ourselves on ensuring that the tenants are of a high standard and we will carefully select suitable potential tenants. All tenants are comprehensively checked and verified by an external credit referencing company. Professional employment references are taken, in addition to previous landlord references.

Once the tenancy terms have been agreed, a contract is drafted. Our contracts have been created by property lawyers ensuring it conforms to all legal requirements. We shall select the appropriate type and length of agreement to suit your needs.

A gas safety check must be carried out on every gas appliance. This will ensure gas fittings and appliances are safe to use. A certificate will be supplied by a Gas Safe registered engineer stating a fail, and the appropriate action required, or a pass. The certificate is valid for 12 months. We can arrange for the electrics and/or gas to be checked at your property.

This is required by law and needs to be in situ prior to marketing and provides details of the energy efficiency of your property and how improvements can be made.

There is a strong consensus that most landlords will, at some stage, be required to register their privately rented property with the Local Authority. We are already experienced with this and can provide guidance when necessary.

This is a report of the condition and contents of your property. A professional, comprehensive inventory will be carried out at no cost to the owner. This will ensure proof of condition at the start of the tenancy and protect you should any deductions be required from the deposit once the tenants have vacated. Usually tenants are checked in and out to prevent disagreements.

We contact the tenants prior to the end of their tenancy agreement to ascertain whether they would like to stay. This will enable us to negotiate any changes to the tenancy that suit you or, if the tenants wish to move out, remarket your property immediately to minimise the void period between tenancies.

We will collect rent on your behalf. To ensure your accounting is in order, we will email you a monthly financial statement of any costs and repairs incurred, along with confirmation on the rental amount paid every month.

If you provide with an active email account, you will automatically receive a monthly financial statement, showing any movement on your account in that period. This will be accompanied with any relevant invoices for works taken place.

At the end of the financial year, we can arrange for a financial summary to be prepared and sent direct to your accountant if you so desire.

If the rent is not received on the due date, we will pursue the tenants for the arrears on your behalf. We will also advise and assist should legal proceedings be required.

We will usually collect a month’s security deposit from the tenants. This must be registered with a government approved scheme within a specified time from the date the initial deposit is received. The deposit will be registered with ‘Deposit Protection Scheme’ under our Comprehensive Management Services, and a certificate provided to both you and your tenants. This will also be updated should tenants change or the contract is renewed.

This may be required before or after a tenancy. We have a long-standing relationship with many local cleaning companies and can happily arrange this for you.

We can arrange for your ground rent, service charge, tax and other fees to be paid from the rent we receive.

Our maintenance team will liaise directly with you and your tenants to arrange reports, quotes and repairs.

Your tenants will be provided with a 24-hour emergency contact. Contractors are aware of what may constitute an emergency e.g. Failure of heating or water systems.

We will carry out inspections at least every quarter, during the tenancy. This will ensure that your property is being well cared for and highlight any potential issues before they escalate.

We will serve notice on your tenants at the appropriate time to ensure the tenancy length runs to the agreed initial term. Should you require possession of the property before the end of the fixed term, and in-line with any stated break clause, we will complete and advise you of the notice requirements at your request.

We can arrange for maintenance or improvements to be carried out and regular visits to switch on/off lighting, heating, etc.